Frequently Asked Questions

Simply place an order, schedule your delivery, and send donation via Cash app, Venmo or crypto (instructions will be provided via text).

Then we'll coordinate your order. Note: first timers will need to verify their ID after their first order is placed.

Once your order is submitted and you are verified, we will text you Cash app, Venmo or crypto instructions to send donation.

ID's are used to verify that customers are 21+ of age. ID verification is only needed once and repeat customers can order without having to upload their ID every time.

At this time, we can only accept Cash App, Venmo or Crypto.

Nope! We gift all our products and take donations in compliance with i71. If you have any questions with the process, chat us or send us an email!

We deliver to most of Northern Virginia, Maryland and Washington DC. You can check whether we deliver to your zip code on our home page.

You can see the delivery fee amount once you enter your address on the checkout page.

Orders above 250 automatically receive 50% off the delivery fees.

All orders are almost always delivered on time, if not sooner. Under special circumstances such as DC events, road closures, extreme rush our, or a delivery address is significantly far away from DC, there may be delays. We always do our best to keep you updated on arrival times.

In order to ensure a smooth and efficient ordering process, any non-responsive or delayed order confirmations from customers are subject to cancellations. We typically permit 10-20 minutes grace time to confirm and process orders after they are placed; however if a customer is further delayed and unresponsive, orders will be canceled.

No we do not have a storefront at this time.

Yes! We are proud to be i71 compliant.

Please send us a text at (202) 240-2565 and we'll make sure we resolve any potential issues with your order! Please contact us within the same day of your order being delivered so we can help you.

You may also contact us via the chat bubble on the website, or send us an email at: team@weedzdc.com if you prefer.

Yes, our minimum order value is 80.

If you are unavailable or unresponsive after your order is out for delivery, our driver will leave the order outside your door or front desk. Please note, we are not responsible for stolen or missing orders if you miss your delivery.

Introduction:This policy is designed to ensure a fair and efficient ordering process for all customers. It addresses situations where orders are canceled or not attended without proper notice. The three-strike policy aims to maintain a positive and reliable ordering experience for all users.

Cancellation and No-Show Policy
1. First Strike:

  • Definition: Customer cancels or no-shows for the first time.
  • Consequences: Warning issued, no immediate action.

2. Second Strike:

  • Definition: Customer repeats cancellation or no-show.
  • Consequences: Written warning, potential temporary account suspension.

3. Third Strike:

  • Definition: Customer violates policy for the third time.
  • Consequences: Permanent account ban and automatic cancellation of existing orders.

Appeals Process:

  • Customers can appeal unjust strikes through customer support.