Return and Replacement Policy for Vapes, Disposables, and Carts:
At Weedz DC, we strive to provide our customers with high-quality vaping products. To ensure customer satisfaction, we have established the following return and replacement policy for Vapes, Disposables, and Carts:
On-Site Functionality Test:
Customers are encouraged to try the functionality of the purchased vaping product on-site at the time of delivery.
We provide customers with the opportunity to test the product to ensure its proper functionality before accepting the delivery.
Replacement Guarantee for On-Site Testing:
If the vaping product does not work as intended during the on-site functionality test, Weedz DC will promptly replace the item at no additional cost to the customer.
This replacement guarantee is applicable only when the customer tests the product on-site and reports any issues immediately.
Customer Responsibility for Off-Site Testing:
In cases where customers choose not to try the product on-site during delivery, Weedz DC will not be able to provide a replacement for any functionality issues reported afterward.
Customers are responsible for thoroughly testing the product on-site to identify and report any issues promptly.