Terms of service
Terms of Service
Last updated: May 19, 2026
Overview
Welcome to Weedz DC. The terms “we,” “us,” and “our” refer to Weedz DC. Weedz DC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping and delivery experience, collectively referred to as the “Services.”
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, order policies, delivery terms, and acceptable use.
By visiting, interacting with, placing an order through, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, district, province, or jurisdiction of residence and that you are legally permitted to access and use the Services.
You may not use the Services or place an order if you are not legally permitted to do so under applicable law.
To use certain parts of the Services, including accessing or browsing our online store or purchasing products or services, you may be asked to provide certain information, such as your name, email address, phone number, billing information, payment information, and delivery or shipping information.
You represent and warrant that all information you provide through the Services is accurate, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
We reserve the right to refuse service, suspend access, terminate accounts, cancel orders, or restrict use of the Services at our discretion, including if we believe that information provided is inaccurate, incomplete, fraudulent, abusive, or in violation of these Terms.
Section 2 - Age, Eligibility, and Legal Compliance
The Services are intended only for individuals who are legally permitted to purchase and receive the products or services offered through Weedz DC.
By accessing the Services, placing an order, or receiving a delivery, you represent and warrant that you meet all applicable age, eligibility, identity, and legal requirements.
You are responsible for understanding and complying with all applicable laws, rules, and regulations in your jurisdiction before using the Services or placing an order.
We reserve the right to request verification, refuse service, cancel orders, or deny delivery if we are unable to verify eligibility, if we believe the order violates applicable law, or if we determine that fulfilling the order would create legal, safety, operational, or service-related concerns.
Section 3 - Our Products
We make reasonable efforts to provide accurate descriptions, images, pricing, availability, and other information about our products and Services. However, we do not guarantee that product descriptions, images, colors, packaging, potency, availability, or other content will always be accurate, complete, current, or error-free.
Product appearance, packaging, colors, and other visual details may differ from what appears on your screen due to your device type, display settings, product batches, vendor updates, or availability.
We do not warrant that the appearance, quality, effects, experience, or characteristics of any product or service purchased through the Services will meet your expectations or be exactly the same as depicted or described.
All product descriptions, pricing, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or service at any time and may limit quantities, availability, or delivery areas on a case-by-case basis.
Nothing on the Services should be interpreted as medical, legal, or professional advice. Product information is provided for general informational purposes only.
Section 4 - Orders
When you place an order, you are making an offer to purchase. Weedz DC reserves the right to accept, decline, cancel, modify, or limit your order for any reason at our discretion.
Your order is not accepted until Weedz DC confirms acceptance. We must receive and process your payment before your order is accepted or fulfilled.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation or change requests after an order has been accepted, prepared, dispatched, fulfilled, or delivered.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing information, delivery information, and/or phone number provided at the time the order was placed.
Your purchases are subject to our Return and Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for resale, commercial distribution, export, or any unlawful purpose.
Section 5 - Prices and Billing
Prices, discounts, delivery fees, service fees, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed, unless there is an error, inaccuracy, or omission. We reserve the right to correct pricing errors and cancel or modify orders affected by such errors.
Unless otherwise expressly stated, posted prices may not include taxes, delivery fees, service fees, handling fees, or other applicable charges.
We may offer promotions from time to time that may affect pricing and that may be governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern for that specific promotion.
You agree to provide current, complete, and accurate purchase, payment, account, and contact information for all purchases made through the Services. You agree to promptly update your account and other information, including your email address, phone number, payment information, and delivery details, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
You are authorized to use the payment method provided.
The payment information you provide is true, correct, and complete.
Charges incurred by you will be honored by your payment provider.
You will pay all charges incurred by you at the posted prices, including applicable taxes, delivery fees, service fees, and other charges.
Section 6 - Delivery and Fulfillment
Weedz DC provides delivery and fulfillment services within available service areas. Delivery availability, delivery times, and service areas may vary based on location, driver availability, order volume, weather, traffic, safety concerns, verification requirements, and other factors outside of our control.
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by traffic, weather, customer availability, incorrect information, third-party providers, technical issues, safety concerns, or events outside our control.
Customers are responsible for providing accurate delivery information, including name, phone number, address, delivery instructions, and any other details needed to complete the order.
You agree to be available during the delivery window and to respond to reasonable communication attempts related to your order. If we are unable to reach you, verify required information, access the delivery location, or complete delivery due to customer-related issues, your order may be delayed, cancelled, or subject to additional fees.
We reserve the right to refuse, delay, or cancel delivery if we determine that completing the delivery may violate applicable law, present a safety issue, involve inaccurate information, or otherwise conflict with our policies or service standards.
Section 7 - Returns, Refunds, Credits, and Order Issues
All returns, refunds, credits, replacements, discounts, and order resolutions are handled according to our Return and Refund Policy.
Due to the nature of our products, all sales are generally considered final once an order has been fulfilled or delivered. However, customer satisfaction is important to us, and we may offer a replacement, store credit, refund, discount, or another resolution on a case-by-case basis at our discretion.
If there is an issue with your order, including a missing item, wrong item, damaged item, or other order-related concern, please contact us as soon as possible at team@weedzdc.com. For expedited service, you may also text us at (202) 240-2565.
We may request your order number, contact information, photos, or additional details to evaluate the issue.
We reserve the right to deny refund, return, replacement, or credit requests if we believe the request is fraudulent, abusive, outside a reasonable timeframe, unsupported, or not related to an issue with the order.
Section 8 - Intellectual Property
The Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, design elements, layouts, and the selection and arrangement thereof, are owned by Weedz DC, its affiliates, licensors, or service providers and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, scrape, copy, or transmit any material on the Services without our prior written consent.
Except as expressly provided in these Terms, nothing grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, trade secret, or other intellectual property right of Weedz DC, Shopify, or any third party.
Unauthorized use of the Services may violate federal, state, local, and international intellectual property laws. All rights not expressly granted are reserved by Weedz DC.
Weedz DC’s names, logos, product names, service names, designs, and slogans are trademarks or brand assets of Weedz DC or its affiliates or licensors. You must not use such marks without our prior written permission.
Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are trademarks of their respective owners.
Section 9 - Optional Tools
You may be provided with access to customer tools, integrations, applications, or features offered by third parties as part of the Services. We do not necessarily monitor, control, or have input over these third-party tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms, privacy policies, and practices of the relevant third-party provider.
We may also offer new features, tools, or resources through the Services in the future. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
Section 10 - Third-Party Links
The Services may contain materials, integrations, or hyperlinks to websites, platforms, or services provided or operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, security, policies, or practices of third-party materials, websites, platforms, or services you choose to access.
If you leave the Services to access third-party materials or websites, you do so at your own risk.
We are not liable for any harm, loss, or damages related to your access of third-party websites or your purchase, use, or reliance on any products, services, resources, content, or information available through third-party websites.
Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
Section 11 - Relationship with Shopify
The Services are hosted and supported by Shopify, which provides ecommerce technology that helps us operate our website and online store. However, any purchases you make through our website are made directly with Weedz DC.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of the sale between you and Weedz DC, including product availability, order fulfillment, delivery, customer support, refunds, credits, replacements, or any issues related to products or services purchased from Weedz DC.
You also acknowledge that Shopify may collect and process certain personal information as described in our Privacy Policy and Shopify’s own privacy policies.
Section 12 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understand our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide services to you.
Please review our Privacy Policy for more details on how Weedz DC, Shopify, and our service providers collect, use, disclose, and protect personal information.
Section 13 - Feedback, Reviews, and Submissions
If you submit, upload, post, email, text, or otherwise transmit any ideas, suggestions, feedback, reviews, testimonials, photos, videos, proposals, plans, or other content, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and create derivative works from such Feedback in any medium for any purpose, including promotional, marketing, commercial, operational, and service-improvement purposes.
We may use Feedback to operate, provide, evaluate, improve, promote, and market the Services.
You represent and warrant that:
You own or have all necessary rights to your Feedback.
Your Feedback is accurate and not misleading.
You have disclosed any compensation, discounts, incentives, or benefits received in connection with your Feedback where required by law.
Your Feedback does not violate these Terms or the rights of any third party.
We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, in our discretion, to be unlawful, offensive, threatening, abusive, defamatory, obscene, misleading, infringing, or otherwise objectionable, or that violates these Terms.
You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, personality, publicity, or other personal or proprietary rights.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback.
You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.
Section 14 - Errors, Inaccuracies, and Omissions
Occasionally there may be information on or through the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, delivery charges, delivery times, availability, product details, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
We are not obligated to update, amend, or clarify information on the Services except as required by law.
Section 15 - Prohibited Uses
You may access and use the Services for lawful purposes only.
You may not access or use the Services, directly or indirectly:
For any unlawful, fraudulent, abusive, harmful, or malicious purpose.
To violate any federal, state, district, provincial, local, or international law, regulation, rule, or ordinance.
To place an order if you are not legally eligible to do so.
To provide false, inaccurate, incomplete, or misleading information.
To impersonate or attempt to impersonate any person or entity.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten any of our employees, contractors, service providers, customers, or any other person.
To transmit false or misleading information.
To upload, transmit, or distribute viruses, malware, malicious code, or other harmful technology.
To interfere with or disrupt the operation, security, or functionality of the Services.
To reproduce, duplicate, copy, extract, scrape, sell, resell, or exploit any portion of the Services without our written permission.
To collect or track the personal information of others.
To spam, phish, pharm, pretext, scrape, crawl, or otherwise misuse the Services.
To use any robot, spider, scraper, crawler, data gathering tool, automated device, AI agent, or other automatic or manual process to access, monitor, copy, or interact with the Services without our prior written consent.
To bypass, interfere with, or circumvent security features, verification procedures, robot exclusion headers, access restrictions, or other measures we employ to restrict access to the Services.
To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which may harm Weedz DC, Shopify, users of the Services, or expose them to liability.
We reserve the right to suspend, disable, restrict, or terminate your access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.
Section 16 - Agents and Automated Access
This section applies if you use, allow, enable, or cause the deployment of an agent, bot, crawler, scraper, AI tool, software, or automated service to access, use, or interact with the Services.
An “Agent” means any software, service, bot, crawler, scraper, AI tool, or other system that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and can be executed without direct human supervision.
No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with these Terms and all applicable laws.
No Agent may access, use, or interact with the Services if we have requested that the Agent stop accessing, using, or interacting with the Services.
We may limit, block, restrict, or otherwise control whether and how any Agent accesses, uses, or interacts with the Services.
Agents must:
Identify themselves in all HTTP/HTTPS requests by disclosing that the request is from an Agent and including the name of the Agent in the user agent string.
Not conceal, disguise, or obfuscate that access, use, or interactions are from an Agent.
Not mimic human behavior or interaction patterns to avoid detection.
Not complete or circumvent CAPTCHAs, verification processes, or measures intended to distinguish human use from automated use.
Respond truthfully to any question or prompt seeking to determine whether interactions are coming from a human or automated system.
Not circumvent or avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
Section 17 - Termination
We may terminate these Terms or your access to the Services, or any part of the Services, at our discretion at any time without notice.
You will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 18 - Disclaimer of Warranties
The information presented on or through the Services is made available for general informational purposes only.
We do not warrant the accuracy, completeness, reliability, usefulness, or timeliness of any information provided through the Services. Any reliance you place on such information is strictly at your own risk.
We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any visitor to the Services, or anyone who may be informed of the contents.
Except as expressly stated by Weedz DC, the Services and all products and services offered through the Services are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied.
This includes, without limitation, any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, error-free, accurate, reliable, or available at any particular time or location.
We do not guarantee that any products or services purchased through the Services will meet your expectations.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so some of the above disclaimers may not apply to you.
Section 19 - Limitation of Liability
To the fullest extent permitted by law, in no case shall Weedz DC, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or similar damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, service interruptions, delivery delays, order issues, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.
This limitation applies to claims arising from your use of the Services, any products or services procured through the Services, any delivery or fulfillment issue, any content made available through the Services, or any other claim related in any way to your use of the Services or any product.
This limitation applies even if we have been advised of the possibility of such damages.
Section 20 - Indemnification
You agree to indemnify, defend, and hold harmless Weedz DC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, demands, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, payable to any third party due to or arising out of:
Your breach of these Terms of Service or any documents incorporated by reference.
Your violation of any law, regulation, rule, or ordinance.
Your violation of the rights of any third party.
Your access to or use of the Services.
Your misuse of any products or services purchased through the Services.
Your submission of false, inaccurate, incomplete, or misleading information.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced.
We may control the defense and settlement of such claim at your expense, including choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, which shall not be unreasonably withheld.
You agree to cooperate in the defense of indemnified claims, including by providing relevant documents and information.
Section 21 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
Section 22 - Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 23 - Assignment
You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Section 24 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Weedz DC operates, without regard to conflict of law principles.
You and Weedz DC consent to venue and personal jurisdiction in the federal, state, or local courts located in the jurisdiction where Weedz DC operates, unless otherwise required by applicable law.
Section 25 - Headings
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
Section 26 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms where required by applicable law.
Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 27 - Contact Information
Questions about these Terms of Service should be sent to us at:
Email: team@weedzdc.com
Text for expedited assistance: (202) 240-2565
For order-related questions, please include your order number when available.